BC Ferries- Part 2

I wrote this earlier piece about the announced “rationalization” of BC Ferries, but didn’t really address the direct measures that the Minister from Kamloops proposed to solve BC Ferries’ current funding woes. So what of the solutions offered? Aside from the service cuts, what of the rest of the initiatives announced?

I used to joke that Ferries could be free if there was a bar in the back with a half dozen blackjack tables. I cannot believe they took me seriously (or maybe my cynicism once again fell short?). Frankly, I couldn’t care less about the slot machine idea, And although I agree with this opinion 100%, I have come to expect and accept moral bankruptcy and from this government, so no surprises there. The government-run exploitation of the poor through gambling genie is out of the bottle, and I hope eventiually a rational government will come along and invest a meaningful chunk of the revenue into helping those affected by the addiction, but I won’t hold me breath.

In this case, though, I have my doubts that it will generate significant revenue (or if it does, what portion of that revenue BC Ferries will actually get to keep), and only hope they are located in such a way that I don’t have to sit near them or – dear god – hear them. Although this does open up some exciting possibilities for other transportation funding projects: Golden Ears Bridge revenues a little short? Throw a few slots on the deck! Casino cars on SkyTrain? Free spin with every tap of your Compass Card?

The ending of off-peak Senior’s free rides, replacing them with a half-price fare, seems petty and ill conceived. The current “free ride” offered Senior BC residents is limited to off-peak times (i.e. Monday- to -Thursdays, no holidays) and the discount only applies for their passenger fare: seniors still have to pay full pop for their cars. So a senior driving to Victoria pays $51.25 plus tax instead of $66.75 if they travel when demand is low. That fare will now go to $59.00. Not a big change, but if you have ever seen the line-up for the early bird special at the Pantry, you know pensioners love to get the discount.

Good thing Seniors aren’t riding these off-peak seats for cheap!

Cutting this “free-ride” does little for revenue, but disincentives travel in off-peak times for those with more adaptable schedules, which further exacerbates the sometimes-empty / sometimes-stuffed Ferry problem. Further, it perpetuates the undermining of the Ferries being a vital transportation link for BC residents – especially many of the seniors who live on Gulf Islands where there are very few services. There is no hospital on Saturna, no doctor, no pharmacy. Walking on a ferry and taking the bus to Sidney is the only affordable way for seniors to get access to these services. Charging seniors $12 return (if they don’t take a car) to walk to their nearest Pharmacy seems like a shitty policy to me, and not one offset by an appreciable increase in revenue.

Just poor planning. 

The lightly- floated idea of enhanced passenger-only service sounds great to me. I rarely take a car on the Ferry, but am commonly lamenting how passengers are not treated as valued customers, but as the more inconvenient part of the car-moving business. However, before blowing the budget on special passenger-only boats, they could think about just providing some basic level of reasonable service to the pedestrians they already have.

For example, you cannot reserve a passenger ticket for the Gulf Islands. On busy long weekends, you can (and pretty much must) reserve a spot for your car, but if you want to walk on, you need to show up, line up, and take your chances. Yes, those boats do regularly sell out. Taking a stuffed-to-the-rafters 620 bus from Richmond, lining up for 40 minutes to buy a ticket (as they cannot sell them until they know how many reserved drivers show up to take their spots, nor how many passengers are in those reserved cars), then being told they sold out and you have to come back tomorrow, then being told you cannot reserve for tomorrow, but will have to roll the dice again, then waiting 30 minutes for the next 620 to show up… well, it is enough to make you want to just get it over with and lease a Hyundai.

Actual lineup for the 620. How would you like to wait in this line,
then be told at your destination you can’t have a ticket? 

But if I already lease the aforementioned Hyundai (because I am tired of rolling the dice with the the bus), I can still walk on (if there is room) and might park at the terminal, but long-term parking at Tsawwassen is now $16 per day. Paying $50 to park on a long weekend, combined with the (car-only) reservation being the only certain way on the boat, the incentives for driving right onto the boat add up pretty quick.

They don’t need special Ferries to attract more walk-on customers; they need to adjust the systems they have in place that make walking on unreliable and inconvenient. Don’t even get me started about the lack of coordination between the TransLink schedule and the Ferries Schedule at Tsawwassen.

And while I am harping on about customer service, in what other business is it OK for staff to start vacuuming around the feet of paying customers who are trying to relax? Do hotels or restaurants do this? Airlines? Movie theatres? Anyone?

Has anyone seen this anywhere BUT on a BC Ferry?

However, there are more fundamental questions that these proposals raise: where did they come from? The person whose job it is to run the Ferries “like a business” (as business groups lament it should be done) clearly did not make any of these decisions, from which routes to cut to bringing on the slots. Instead, these decisions were foisted upon him by a Minister of Transportation who makes unilateral changes to the way the corporation runs, yet refuses to take responsibility for the efficiency (or lack of) of the corporation.

It is clear from this interview of the CEO of BC Ferries that these decisions were not made by him or his Board. Much like with BC Hydro, ICBC, and TransLink, this government is making management decisions for these quasi-independent agencies, then blaming the agencies when these seemingly random, poorly thought-out, and unaccountable decisions don’t work out.

The BC Liberals are like the schoolyard bully who grabs your wrist and repeatedly smacks you with your own hand, all the time asking “why are you hitting yourself?”

Build a Playground with a click!

Short note, as I am getting really busy planning my December off (more on that later) and working on stuff that will fill our Januaries (yikes!), but I there is something important enough going on THIS WEEK that I wanted to add my voice to those getting the word out

It is a sad sign of our priorities as a society that the Ministry of Education will not pay for playground equipment at an elementary school. I like to think it is more reflection of the kind of Government that raises rates for the electricity needed to run schools, refuses to give the schools extra money to pay those rates, then tells the School Boards to just close some schools if they can’t afford to keep the lights on, as opposed to being the sign that our community doesn’t value our kids or recognize how important exercise and unstructured play is to learning outcomes… /end rant.

Clearly our community cares, as there is a group of aroused rabble who have been moving on a campaign to get funding from an Insurance Company to buy the playground equipment that an Elementary School should have at the new Elementary School called Qayqayt Community School which is being built currently on the old St. Mary’s Hospital site.

As the Aviva Community Fund is a national program, there are several programs competing for a few funds, but the good news is that this project has already jumped several steps in voting and promotion, and is a semi-finalist. They have 8 Days to get as many votes as they can. So go there and vote. Right now. You can even vote multiple times (once a day) and every person with a different e-mail address in your house, at your work, or in your universe can vote. Every day. So you, (yes you) can probably get 100 votes here.

The local group organizing this campaign has even made it easier for you by creating a webpage link to get you straight to where you can vote:

www.vote4robson.com

Here are the instructions sent to me by Tim Mercier from the École John Robson Community, and it was easier than the 7 steps below make it look, especially if you already have a Facebook account:

To Register;

1- Go to www.vote4robson.com
2- In the top right corner of the site (inside the yellow and above the search box) find “Sign in – Register – Francais” and click on “register” to get to the registration page;
3- Connect using your Facebook account or enter your email address and create a simple password for your account. Then scroll down the page to find the yellow “Register” button and press it;
4- Aviva will send you an email (to the address you used to register) and you will then need to open the email and click on the link;
5- This will bring you back to the Aviva page. The Sign in tab is located on the top right of the page in the yellow, click on it to go to the sign in page where you will need to enter your email address and password.
6- This will take you to your account page and Dashboard, if you want to find our entry either search for ACF17525 or just go back to www.vote4robson without logging off the Aviva site and it should get you there.
7- Once you have voted once, we will be in your supported idea tab and you can find us there.

Here you go, New Westminster – time for us to do what a great community like ours does best when a few people start a good idea – support them by showing up and give a few clicks to give the kids of the Downtown neighbourhood and all of the Qayqayt catchment a place to blow off steam so they can get some fresh air, learn better, and be healthier and happier #NewNewWest Citizens.

Coaly Green Drinks this Thursday!

For those not paying attention (and really, why would you?)…

…the proposal to convert part of Fraser Surrey Docks to a coal terminal (the one where they plan to export of low-quality US-sourced thermal coal after employing US-based BNSF Railway to ship it here through the back yards of a bunch of our South-of-the-Fraser neighbours) has entered into the Environmental Impact Assessment phase.

Some have found this assessment to be lacking.

You don’t have to take a medical health officer’s word for it, you can read the entirety of the assessment here, although you better put on some coffee, because the report is technical and I count 900+ pages with appendices.

Yes, that’s it. No, I have not read it. At least not all of it. Yet. 

While you are reading it, you might also want to take notes, as the public comment period is now open, so you, as a member of the public, are free to opine to the Port about the assessment and the project in general. You can send in comments by mail, e-mail, or FAX until 4:00pm on December 17, 2013, to the addresses available here.

Another way you can make your voice heard is to post your comments to a website a group called Voters Taking Action on Climate Change have set up. They call it “Real Port Hearings”, and they will use that site to collect feedback that the Port should be hearing. They plan to forward your feedback to the Port, however, since the Port is not compelled to make any of the feedback they receive public, VTACC will make the feedback public for them; doing the public engagement that the Port should be doing.

Also, if you want to learn more first, you could show up at Green Drinks on Thursday and hear what a couple of well-informed people have to say on the topic of Coal Exports. One of the hosts of the evening is the New Westminster Environmental Partners’ Coal Spokesperson Andrew Murray, and, well, you know who he is! Andrew will be introducing two (2!) special guests who also have a lot to say on the topic of coal and how the Port engages the community:

Laura Benson is Coal Campaigner for the Dogwood Initiative, which has been one of the leading organizations in BC fighting to protect our coasts and our atmosphere from bad decisions and short-term thinking. They are collecting petitions at their Beyond Coal site, trying to get your voice to the elected officials who have the decision making powers on this issue, but are strangely silent on exporting such a dangerous product.

Peter Hall is a Prof at SFU’s famed Urban Studies Program. He is studying the connections between shipping and logistics networks, and how they impact employment and development patterns in port cities. He is also interested in Ports as institutions, and the differing governance models that regulate them. As I’ve said before, so much of the issues that New Westminster cares about (bridges and truck traffic, railways, development of the waterfront, etc.) are Port-related issues, and the research Dr. Hall does is directly applicable to the decisions being made here today, on Coal and on these other topics.

This Thursday, in the “Back Room” of the Heritage Grill, on Columbia Street in Downtown New Westminster. The Heritage is a food-primary establishment, meaning that you do not have to be 19 to enter, and we make it as inclusive as possible. The goal of Green Drinks is to have a comfortable, informal setting where people can mix and mingle, and talk about sustainability and environment. Everyone is welcome, entry is free, and opinions are encouraged! Our speakers might give short talks, but the emphasis is always on two-way and multi-way discussions about topics of common interest – a cocktail party of green ideas, if you will.

See you there!

BC Ferries review – Part 1

I know it isn’t really a New Westminster story, but there has been some local twitter buzz about the recently-announced changes in Ferry service, and I ride ferries a fair amount, so I have opinions… and that’s what you come here for, no?

First off, I do regularly ride the Southern Gulf Islands routes, as the NWimby-in-Law lives on the Jewel in the Strait that is Saturna Island. Saturna is the south-eastern most Gulf Island, and has a permanent population of about 350 people, although the population can swell to over 1,000 on a sunny summer long weekend. I note there is virtually no camping or hotels on Saturna; that summer swell is people fortunate enough to have “vacation property” or to have relatives or close friends on the island. The fixed population is just big enough to support a store and a pub, as long as the owners of both are more interested in serving the community than in making significant profits. It is a friendly, small community, and Beautiful.

It is also a community that will probably ostracize the hell out of me after reading the rest of this post.

Saturna is, based on all accounts from BC Ferries, one of those “Problem Runs”. To get there from Tsawwassen you take the SGI milk run to Mayne Island (“Route 9”), then switch to a Ferry bound to Swartz Bay that needs to do a little 20-km-return side trip to Saturna (“Route 9a”). The trip to Swartz Bay (“Route 5”) is a little more convenient, but still relies on the 20-km-out-and-back side route from Mayne or Pender (“Route 5a”). Saturna, even in the winter, sees no less than 25 sailings a week: 4 ferries depart from Saturna every weekday, three every weekend day. The boat is usually the Mayne Queen (70 cars and 400 passenger capacity), sometimes the slightly larger Queen of Cumberland (127 cars, 462 passengers).

It should be no surprise that these ferries are rarely full, or even close to full, in off-peak times (although they do get to overcapacity on those aforementioned sunny long weekends). During the recent route evaluations, the “Utilization Rate”* of the SGI runs are pretty low – 36% for the connection to Swartz Bay, and 43% for the link to Tsawwassen. A closer look at how the ferries are used show what that some rides are virtually empty – the first run to the Gulf Islands in the morning, and the last one back to the real world the evening, which average around 10% utilization. A simple solution, of course, would be to eliminate these two sparsely-used runs. Operational costs cut by 20% overnight! Right?

“For every complex problem, there is a solution that is simple, clear, and wrong”-H.L.Mencken

Click to zoom in. Or go to the original source.

See, the problem is the boat needs to return to Tsawwassen or Swartz Bay at the end of the day. They cannot be over-nighted at Saturna because the ferry crews don’t live on Saturna. Also, there are no re-fuelling facilities on Saturna, or all those little mechanical, restocking, overnight maintenance things that keep the ferries running.Economies of scale keep all of those things at Tsawwassen and Swartz Bay. This creates an interesting phenomenon. If you look (for example) at the Wednesday morning Route 5 sailing to the Gulf Islands, the utilization is an abhorrent 9.2% (yes, that is 6-9 cars, on average!), but the return trip on Wednesday Morning is 91.5% utilized. That second almost-full-on-average trip cannot happen unless that first virtually-empty trip happens. The same thing happens with the last run back to Swartz at the end of the day. It is virtually empty, but facilitates an almost-full last run to the Islands.

So complexities exist, and maybe that is why it appears the Southern Gulf Islands have escaped this round of cuts to service, and not because of the Premier’s property on Galiano Island.

The local twitter-chat I got involved in last week was about another aspect of this report. Whenever anyone starts talking about BC Ferries and funding, a few futurist-engineers-in-waiting start talking about just building a bridge and getting the whole damn thing taken care of. Once and for all, build a bridge, charge a $20 toll, and problem solved. There are only two problems with this idea: a $20 toll won’t nearly cover it, and the technology required for such a bridge does not exist on planet Earth.

The BC Ministry of Transportation has a good summary of previous studies into the crossing, but if I can summarize the problems, it would fill a paragraph. The distance is too long. The shortest practical bridge would be something like 25 km long. This would not be the longest bridge in the world, but it would be more than twice the length of the Confederation bridge, and it would definitively be the longest bridge over very deep water. How deep? That is problem 2: the Strait of Georgia is more than 350 m deep, which is higher than the highest bridge piers ever constructed (and they are over land, with the deck only 2/3 of the way up!). The seabed at that depth isn’t even something you can build piers on, as there is another 400m or more of loose muddy sediments, in an earthquake zone. The depth of loose sediments (combined with the length) also makes a tunnel impossible. The best that could be hoped for is some sort of floating-foundation suspension bridge – one that would allow large ships to pass, could manage 5 meter waves, a 3 knot tidal current and 100km/h winds. No such technology exists, but it was estimated (in 1980s dollars, mind you) that such a technology could be developed and built for $8 Billion to $12 Billion, over something like 15 years. Financing it would require $200-$800 tolls, one way.

Oh, and this proposed bridge would essentially replace the two BC Ferries coastal routes that are making money, leaving most of the money-losing ones still running. So the Fixed Link is definitively not our short-term solution to Ferries costs.

That said, it might be a more rational approach to take a close look at some of the smaller islands and explore the business case for connecting them by smaller bridges to reduce the need for inter-island ferry services. I could get drummed off Saturna and banned from Mayne for suggesting this, but the aforementioned 20-km return side run by ferry could be alleviated by building about 5 km of connecting roads on relatively flat (and pristine) land and two small bridges to connect Saturna to Mayne Island. This would disrupt several people’s property (not the least the private owner of Samuel Island), and I need to emphasise that this would require a solid business case, not some random blogger’s speculation, but there may be opportunities like this to be found across the system.

I will go on in a later post about some of the actual proposals put on the table this week by the Minister of Kamloops, but for now, I have to call the NWimby-in-law and warn her about the torches and pitchforks headed her way.

*As an aside, I question whether “Utilization Rate” a good measure for the effectiveness of a transportation system. I wonder what the “Utilization Rate” of the Pattullo Bridge is, or the Massey Tunnel. What % of the time are they 100% full? An hour or two a day? But I digress.

Can we start the AirCare discussion now?

I’m amazed it has taken until now, but it appears that people other than me and free-enterprise spokes-creep Harvey Enchin are starting to notice that the current government of BC wants to kill Air Care, for no good reason.

If you haven’t been paying attention (and why would you, as there has been virtually no public discussion on this topic?), the region’s only transportation air quality program is under the knife because the Premier has decided it doesn’t work anymore. She has no actual evidence that it doesn’t work. In reality, every time there has been an external audit or analysis of the program it has returned evidence that the program is effective (and will be for at least another decade), cost efficient, provides significant economic benefits for small business, and has spin-off benefits for automotive safety and health care savings.

The only argument against AirCare seems to be that it is kind of inconvenient. Apparently, requiring less than 50% of BC’s car owners to go to a testing centre once every two years, spend 15 minutes and pay $45 to demonstrate that their >10-year-old car still has functioning emission controls is a great big hassle, and for that reason our PR-savvy Premier wants to ax the most cost-effective air quality protection measure in the Province.

So at the risk of repeating myself, here are the reasons we should all be against the shuttering of air care:

Local governments: Metro Vancouver has already passed two resolutions asking that the Province not end the program. This makes simple sense: AirCare demonstrably reduces air pollution in the region, and makes our cities cleaner, healthier, more beautiful, and more liveable, while costing local governments nothing. The same goes for the Fraser Valley Regional District, who have been only tacitly in favour of AirCare, despite the disproportionate impact that vehicle emissions have on their communities. Hopefully, our local governments themselves will also join in and request that the Provincial government re-assess this move.

Unions: Some argue this is about 110 union jobs, and that is why this story is currently in the news, but that is a small part of the story. The AirCare program is run by a private contractor, with only a few government employees. There is an administration level, but the majority of the $19 Million program cost does not go to union wages.

Small Business: Auto Repair division: According to independent economic analysis of the program, there is an annual $35 Million economic spin-off effect to the automobile repair industry from AirCare. These are not predominantly Big Union jobs, but mom-and-pop operations across the City, along with a few of the bigger players like Canadian Tire. Simply put, end AirCare, and these people lose income.

Small Business: New Car Dealer division: Because Air Care has resulted in a measurable updating of the domestic car fleet (and this has been measured against other jurisdictions with similar socio-economic settings but without such a program). In other words, people have bought more cars, and according to external audit, this has resulted in an annual $19 Million in benefit to the New Car Dealers of BC. Where are they on this topic?

The Ministry of Health: The measured effects of AirCare on the health of British Columbians – both in reducing air pollutants and in providing for a newer, safer fleet of cars – could add up to $77 Million in health care savings province wide.

Everyone who doesn’t drive, or drives a car newer than 2008: Because the program is 100% self-financing, you get all the air quality, health, and livability benefits of the program without it costing you a dime. Although administered by TransLink, the program neither draws money from the TransLink Budget or provides revenue to it. It is, despite the protestations tax-opinionater-for-hire Jordan Bateman, no tax money is used to run AirCare, this is not a Government cash cow.

Government has been creating some bafflegab about replacing AirCare with a system to get smoky big trucks off the road. We in New Westminster know as well as anyone about the impacts of diesel truck exhaust, and reducing it is a noble goal, but the introduction of such a program does not preclude the existence of AirCare. Instead, Air Care, in it’s proven efficiency, cost effectiveness, and self-funding model, may be the best template upon which to build a heavy truck program. To suggest both cannot run in parallel is to suggest we have a provincial government that cannot walk and chew gum at the same time.

I expect more from a government.

Responsibility

Responsibility is a big word. It is something that some of us take on gladly, something others avoid like a plague. At the worst, it is often given to people who choose to wield it like a hammer until the time when they start pretending they don’t have it. Once the journey down that path begins, the results can be akin to a train wreck. This has been a week of responsibility-shirking train wrecks.

At the federal level, we were treated to a spectacular display at the Harper Party of Canada convention. After a few weeks of spiraling controversy that seems to be closing in on the big desk in the Prime Minister’s Office and in which Harper has taken repeated body blows from Mulcair in the House, he stood in front of the Party Faithful to give a much-anticipated speech. Instead of addressing the issue, he avoided it completely, and only talked about how everything in Ottawa is tickety-boo except for a few trouble-making Senators whose name he hardly remembered. A review (in the very Conservative National Post) of the speech from (the very Conservative) Andrew Coyne is one of the most spot-on analyses of Stephen Harper ever written.

The entire point is that Stephen Harper, who has so single-handedly ruled for the last few years that his name has replaced Canada’s in official Government media and has honed to a sharp point the PMO-centric governance model already polished by Jean Chrétien, is now claiming he knew nothing of several secret deals to compensate a Senator for paying back illegally-claimed entitlements, although the plan was cooked up in his office by his closest advisers. It doesn’t matter that he was, ultimately responsible, he is claiming no responsibility. Someone else is to blame.

Then we have the situation in Toronto. As Rob Ford’s constantly-shifting defenses (there is no video, It’s not me in the video, I’ve never seen the video, no-one knows what that is I’m smoking in the video, I might have made a mistake being filmed in that video) do little to build his credibility. However, despite the various strange stories around the phantom video – arrested drug dealers, dead informants, police investigations – the Mayor seems to think this is all a vendetta against him by a newspaper, or the Left Wingers, or his Police Chief, or his driver/dealer, or someone. Deep in denial, he rails against those who might suggest that maybe some part of the current situation might be a result of his actions. Someone else is to blame.

At a different scale, and very locally, the presumed-still-official President of Hyack wrote a letter to the local papers last week that that offers a different view on the Hyack fiasco, a view that differs from that previously offered to the public, or even to members of Hyack.

Unfortunately, many of these points only serve to make the situation more muddy. For example:

“Most directors of the Hyack board were aware of the numerous points the executive committee were working with when preparing an ‘employee review’ for Douglas Smith, the former executive director, prior to his departure. The immediate past president was the board member who did not allow the committee to present their findings to the board on July 30, after he raised an ‘incorrect’ point of order, which abruptly ended the meeting and prevented the board from considering all of the evidence available to it.”

First off, this is a perfectly reasonable explanation of why the Board did not approve the removal of the ED, but it does not explain why the ED was removed without the approval of the Board. That the Board was “aware” that the Executive wanted him removed is not in dispute, what is in dispute is whether the Board was required to approve of it, and if there was just cause for dismissal. Even if just cause was presented, was there a plan to deal with potential legal or financial issues that would arise from terminating the contract? If just cause was not present, what would be the result of the ensuing legal action? In my (usually) humble opinion, the job of the Board would be to provide this type of due diligence before decisions are made. If the decision was made without this due diligence, who made it?

Secondly, who chaired this meeting that was caused to abruptly end due to an incorrect Point of Order? The job of chair is to manage the meeting and avoid this type of issue. One Point of Order should not a meeting destroy, or you need a new Chair.

“With respect to the Oct. 22 ‘gathering’ that 25 individuals had at the Columbia Theatre, it was not a sanctioned meeting of Hyack.”

This unsanctioned gathering was just a collection of paid Hyack Members who gathered at the time and place designated by the President in his announcement to the Members of a Special General Meeting. The majority of those members never received notice from the President that the meeting had been cancelled.

”The comments that have been made by persons at that meeting were only the opinions of those individuals and did not reflect the views or opinions of the Hyack board and the association itself.”

Every comment made at that meeting was made by a paid Member of Hyack, and a General Meeting is usually a meeting of Members, not one where comments are limited to those offered by the Board or Executive.

“A number of them were ‘brand new members’ who had been recently signed on only to further the ends of the dissident directors. These people had little independent information or knowledge or information about our association.”

As a relatively new member of Hyack, this strikes close to me. I joined a couple of months ago, in the middle of the “troubles” and at the request of a couple of Board Members. My membership fee was accepted by the Board, and it has never been suggested to me that I am second class member. I got involved in this process, and spent my own $55, because as I said at the very beginning, I really hoped that Hyack could move past this situation and continue to serve the City. I happen to agree with much of what I read in the newspaper written by Douglas Smith after his departure – Hyack had huge potential to move forward and become more relevant through strategic changes. I actually got excited about the possibilities, and thought I could contribute. My interest was only to make this organization stronger and more effective. Being a member of several not-for-profits that do good volunteer work, I have no interest in damaging one.

During my membership, I have worked with the best information I could get. I have received almost no correspondence from the President that would provide me this so-called “independent information or knowledge or information about [the] association”. If the Membership had not received this important information, isn’t it the duty of the President (who has taken pains to point out all of the people who don’t speak for the Association) to transmit that information to the members?

I have received a couple of reports from the President, mostly on the topic of recent parade-related successes in Washington State. The only official reference to the current “troubles” from the President prior to the SGM was the announcement of and rationale for the SGM, excepting these two sentences from the Presidents Report delivered October 13th:

”By now, you know we are having a Special General Meeting on October 22nd where you will be asked to make some tough decisions. The future of New Westminster’s Hyack Festival Association rests on the outcome of this very important meeting and with you, the members. I know you will make the right decisions.”

That’s it. In a 1,000-word report with photos that talked about the activities of Honourary Colonels and First Ladies in Tacoma, Leavenworth, and Issaquah, there were two sentences that obliquely referred to any “independent information” that would have allowed us Members to make the “right decisions”.

I don’t want to attack the current President personally, I honestly believe he is doing what he thinks is best, with the best intentions. However, I think this Letter to the Editor, better than anything I have seen up to this point on the entire Hyack annus horribilis, demonstrates that he cannot see the situation for what it is. Someone else is to blame.

“Rogue” Board members, Douglas Smith, city council, former sponsors, the local newspapers, 25 Hyack members who attended the SGM, the media, the immediate past president, letter writers, etc.; a myriad of dark forces are out to destroy Hyack. Now that I have written this, you can probably add me to the pile. But not once has the President ever suggested that he may have ever done anything that might require some reflection. Through all of this, no mistakes, no bad choices made in the best intentions, not a step wrong. No apologies offered for not managing this situation better.

Instead of deflecting, it is time for someone to act Presidential and take ownership of the situation. If mistakes were made or decisions look worse with the benefit of hindsight, he will be judged less by admitting to it, and apologizing. A mistake is an opportunity to learn, but first there has to be an acknowledgement. Part of Leadership is the accepting of responsibility. That may be the only path forward right now. The solution will not be found in continuing to look for someone to blame.

PS: there were a couple of other moments in the letter that I simply have to address, because they did not reflect my personal experience during the October 22nd event. I stand to be corrected, but it is my opinion that the President got some facts wrong:

“At an official special general meeting, only fully paid members are allowed to vote and only the items on the agenda can be discussed.”

That is the experience I had at the Special General Meeting. There was business to appoint a chair (as the President failed to show up), business to appoint a Secretary, and 4 resolutions, all passed. That is all that took place at the meeting, and all discussion was around that agenda, as sent out by the President prior to the meeting.

“As well, one long-time Hyack member was turned away at the door by one of the dissident directors when he attempted to enter. This was obviously not an open gathering but rather a partisan group of people with a closed agenda.”

That is NOT the experience I had at the Special General Meeting. There were many people turned away before registration for the meeting began, but they were sent home by a representative of the President who, when I arrived, was telling people to go away as the meeting had been cancelled (then he did not stick around to sign in for the meeting). When two dozen people decided not to go away, but to await the arrival of the President to ask him questions, it became apparent the President was not going to arrive. At that time, the doors were opened, and registration was taken, to assure names of each participant was recorded (in case there was a challenge about membership status). I witnessed one person being turned away, because they arrived long after the doors were sealed at 6:45 (as indicated in the agenda supplied by the President) and after voting on several resolutions had already proceeded. Turns out that person was not even a member, but hoped to sign in at the meeting.

The agenda was the one provided by the President prior to the meeting.Nothing more, nothing less.

Light at the end of the Hyack tunnel – or an onrushing train?

Despite some hysterics on Twitter and other media, I cannot think of another, better result for Hyack than the careful approach New Westminster City Council took this week. Although, it will probably not make some people happy.

Some entrenched long-time supporters of the Hyack Festival Association would like the whole thing to go away and for everyone to pretend that nothing happened over the last 6 months, except the perfectly normal and legitimate firing of a staff member for (too secretive to discuss) just cause, and the cleansing the organization of a few rogue members bent on its destruction and (by association) the destruction of the City. They want to go back to business as usual.

There is a second group who want Hyack to change into a more modern community festival society. They want to see the valuable assets and volunteer base of Hyack directed towards local events with less emphasis on the pomp and ceremony of hosting and being guests of the self-appointed “Royalty” of various Pacific Northwest cities and town. They have concerns about the taxpayers’ money being spent on what they see as junkets with no benefit to the taxpayers of New Westminster, and have a more aggressive attitude towards changing the organization.

It is pretty clear these two sides are not going to agree. The firing of Douglas Smith was a symptom of this problem, its questionable handling a result of this problem. However, it is not the only reason that the Hyack Festival Association is in the current quagmire. Just for the record, I want to put a few points out on the table to correct a bit of the misinformation that has grown in the community.

The Hyack Board never voted to remove Douglas Smith. Four members of the Executive (a sub-set of the board) did vote to remove him. Some argue that the Board (who, according to the Hyack Constitution, have the right to hire and set the terms of employment for the Executive Director) is the only body with the right to remove the ED, some argue the Executive was acting within its rights. I’ll leave that one up to the lawyers, but the Board did vote – in the majority – to reinstate Mr. Smith, and voted – in the majority – to censure the Executive members that acted without Board authorization and created a legal problem for the Association.

There were many bad decisions made from this point forward, on both sides of the issue. There were many ways out of the situation that would have allowed Hyack to protect its reputation and carry on doing the good work that it does. At one point the two sides agreed to hire an external Parliamentarian to interpret the Societies Act and the Association’s Constitution and Bylaws and, then provide mediation and administration of the Special General Meeting scheduled for October 22. However, when that Parliamentarian decided he could not help these people, perhaps the best opportunity was lost. The story of why the Parliamentarian left only exists in rumour, but is a story yet to be told. Another one for the Lawyers.

The loss of the Parliamentarian caused several members of the Board to decide they would not receive a fair hearing, and instead of risking their reputations in front of a kangaroo court, they resigned their Board positions, and half the resolutions for the SGM went away. They did, however, show up to attend the SGM and address the remaining resolutions, only to find it had been cancelled at the last minute by the very Executive members who were to face possible expulsion at that meeting. When the assembled members determined they represented a quorum for a duly constituted SGM, the votes to remove three Executive Members were near unanimous. Whether that SGM was “legal” under the Society Act and the Constitution, or whether the “emergency meeting” of the Board that cancelled it and appointed four new Board members was “legal” under the Society Act and the Constitution, I leave for the lawyers. Apparently Legal opinions have been sought and received for both sides of the argument.

So for those having a hard time keeping count: here is the list of Hyack board members for 2013 from the Hyack website, updated to show the events of October 22nd, when both the (questioned) SGM and the (questioned) emergency Board Meeting were held:

…in RED are the three Executive Members removed at the October 22 SGM;
…in BLUE are the 5 Board Members who resigned going into the October 22 SGM;
…in GREEN are two members who are no longer on the board, for reasons ostensibly unrelated to the current troubles, The President Elect moved out of town for work, and the Council Representative was replaced part way through the year;

…at the bottom are the 4 Board Members named by the Executive before the October 22 SGM;
…in ORANGE is one of those newly-named members who resigned on October 28 to avoid the perception of conflict of interest with City Council.

What a mess.

After spending months standing back and watching, City Council was finally pushed to the point where they had to react. The City provides money and in-kind support to Hyack for events held on City streets. To do this, the City must enter into legal agreements with the organization. Contracts are signed (or handshake agreements are made that constitute binding contracts under the law). Things like liability and indemnity come into play. The City needs to know, when these agreements are made, that the representative signing the papers and shaking the hand is the legal representative of the operation, authorized by law to make financial commitments on behalf of the organization, backed by the assets and insurance of that organization.

Even if we put aside for a bit the issue of financial accountability for taxpayer’s dollars, there is a gigantic liability issue here, for which the City needs to have some certainty. The questions Council is asking Hyack in this week’s resolutions will provide that certainty, and are the path back to a functioning, accountable, and functional Festival Association.

For the first time in 6 months, there is light at the end of the Hyack tunnel. I look at that list of Board Members above, and I see 5 original Board Members who have been publicly silent through this entire escapade. It is those 5 that need to step up now, and begin to bring the Public’s confidence back in Hyack.

Take Back our Port this Sunday

Long time readers (Hi Mom!) know I have been occasionally critical of Port Metro Vancouver. It is funny, because I work with people from the Port on occasion, and have healthy, respectful relationship with many Port staff. The first property upon which I ever led an environmental investigation during my consulting days was a Port property. They were great to work for because of their professionalism, straight-forward communications, and high competence of their technical staff.

So why the current hate on? Why am I taking part in, and encouraging you to participate in, a Rally on Sunday in New Westminster, with the Theme “Take Back Our Port”?



You can read about it in the Newspaper, or show up to get details, but this is about accountability.

Port Metro Vancouver is, to quote their website,

“a non-shareholder, financially self-sufficient corporation, established by the Government of Canada in January 2008, pursuant to the Canada Marine Act, and accountable to the federal Minister of Transport, Infrastructure and Communities”.

They are crown corporation who answer only to Lisa Raitt (who, like any other Conservative MP, answers only to the Prime Minister’s Office). There is no local representation of the Port, except a Board of Important Business People. They do a significant amount of public outreach, but there is no accountability to local residents in how they fulfill their mission, which is, again to quote the Website:

To lead the growth of Canada’s Pacific Gateway in a manner that enhances the well-being of Canadians

What is “Canada’s Pacific Gateway” exactly? Something to do with the Province, apparently, if you follow that link. But make no mistake, the Port doesn’t answer to the Premier, even if she leases her office space from them.

Regardless of catch phrases, the depth of the influence this unaccountable organization has on your community should concern you. A few of the hot-button issues that we talk a lot about in New Westminster point right back at the port: :

Coal: People in New West are very aware of the current proposal to introduce bulk coal exports to Surrey Fraser Docks, right across the Fraser from the Quayside. Most of you probably don’t know about the other two coal terminals in Vancouver are seeing expansion (Westshore Terminals expanded by 40% in 2012, Neptune Terminals in 2015 by 50%). With each expansion increases the number of open coal-carrying rail cars running through our neighbourhoods, increased air pollution, and increased climate impacts as we move the dirtiest fuel ever known to man. Although this expansion improves the financial bottom line of the Port, they are the agency charged with providing an “Independent” Environmental Assessment for the projects. They also make it clear that greenhouse gas impacts of their operations are not part of the assessment. GHGs are not their problem. That is the problem of the Federal Government, they say.

Trains: Train operations are dictated by Port needs. Trains are good, they are the most efficient way to move goods across land by far. If we are going to migrate our economy to a more sustainable path, trains will be a fundamental part of that economy. However, inflexibility in their operations, often dictated by Port needs, means that mitigating community impacts is difficult, and will always come in second place to logistical needs to keep things moving, as quickly as possible.

Further, impacts on the community are exacerbated by a failure to invest on rail infrastructure. The New Westminster Rail Bridge is more than 100 years old, and represents the largest goods-movement bottleneck in the region. This bridge, much like the Port, belongs to the Federal government, but there is simply no interest in replacing it. Therefore, more goods have to be moved by truck to bypass this bottleneck. Until this bottleneck is addressed, the re-alignment of the rails that run through New West cannot take place, and so we are all in a waiting pattern, hoping the rail/road conflicts will get better. Old rail infrastructure is also, like anything else, less safe infrastructure.

Trucks: Everyone in New Westminster knows we are being buried in truck traffic. The Port knows, but it frankly does not care. With the rail bottleneck, and complete disinterest from the Port in investing in short-sea shipping, containers are coming off ships at Burrard Inlet or Delta, then going on trucks, through our neighbourhoods and past our schools, to get to places like Port Kells or Port Coquitlam, to be put on trains, it’s clear moving stuff by truck is not an unfortunate consequence in our communities, it is the business plan.

This is further evidence when one looks at more recently-developed port lands, like Port-owned lands lining the north side of Queensborough and currently being filled with truck-only warehouses. Or look at the south side of Richmond, where the Port owns more than 750 Acres of waterfront land full of truck-only warehouses? These properties have something in common: no goods move on or off ships at these prime waterfront locations. Which brings us to:

Land Use: There has been an ongoing issue about the port encroaching on agricultural land, the threatening the ALR. We don’t have farmland in New Westminster, but regional food security should still concern everyone who hopes to eat for the next few decades. However, the Port is in a unique situation, where they can buy up large pieces of ALR land, which is relatively inexpensive at between $50,000 and $200,000 per acre (See Pages 28 and 29 of this report, I don’t make numbers up ) because of ALC restrictions on its use. Then, as a Federal Agency, they can, with a wave of the hand, remove the land from the ALR, and develop it for Industrial purposes. With undeveloped industrial land in the lower mainland selling for between $1,000,000 and $2,000,000 per acre, this seems like a pretty good business plan. Port puts up truck warehouses, asks the City to provide roads to service the trucks, and their financial self-sufficiency is all but assured. Good work if you can get it.

There is a strange meme being created by the current Port CEO– that an “Industrial Land Reserve” is needed to protect Port-related development. This is idiotic when viewed in the light of the equation above. Any land can be made industrial- you just need to pay the rates for that land that the market for industrial land requires. Further, once land become industrial, it can be re-purposed for other uses (see False Creek). The ALR land exists, because that is the one use that cannot be compatible with other uses- once a farm is lost to industrial development ,that land will never again be productive for traditional farming.

The current Port activity in Queensborough is a perfect model of this. High-value industrial lands were bought by the Port on the north side of Queensborough, east of the QB Bridge. Warehouses are being built to move things on and off of trucks. There is no plan whatsoever to use the waterfront location to move things on and off of boats; pier infrastructure is not even being built. The Port now owns the waterfront, and have paved it for the storage of trucks and trailers (with complete disregard to Riparian Areas protection standards or laws, which do not apply to them, because they are a Federal Agency, and with the closure of FREMP, the protection of the Fraser River riparian areas and waterfront habitat is now overseen by – you guessed it – the Port). The City’s and neighbourhood’s dreams of waterfront trails on Queensborough cannot be fulfilled because the Port will not allow a right-of-way through this same waterfront. Meanwhile, the trucks servicing these warehouses are backing up on Duncan Street and Derwent Way, creating havoc at the Howes Street intersection, and the Port is not responsible for any of the cost of improving this infrastructure. Meanwhile, the City has no say in any of this. Which brings us to…

Transportation. “Canada’s Pacific Gateway”, as mentioned above, is code for building roads and bridges. Under the guise of “goods movement”, the Port has been the main champion for spending taxpayer’s money on freeways and bridges that are out of scale for the region’s declining car use, unsustainable in their financing, and in complete contradiction to every regional transportation and land use plan created in Metro Vancouver over the last two decades. While everyone sat around for 20 years wondering where the money for Evergreen was going to come from, and while the Province floats a referendum to avoid having to make a decision about supplying enough funding the TransLink to keep the buses running, the Province has rushed ahead with $5 Billion on road expansion – from the Golden Ears Bridge (which is further crippling TransLink with debt) with the Pitt River Bridge (which is accelerating the removal of land from the ALR because of the traffic problems it has created), with the SFPR (which is a Port subsidy that destroys farm land and neighbourhoods), with the Widest Bridge in the World(tm) (which is also failing to meet its traffic targets and is looking like a long-term taxpayer pain), and now with the Tunnel Replacement to Nowhere. The Port has its fingers in every one of these decisions. They switch from consulting with the community to lobbying the Province in a flash, and then they are the agency that helps provide the Environmental Assessments for the projects. And greenhouse gasses? Someone else’s problem.

All of these issues are central to the livability of our City – of New Westminster, yet at every point, the Port’s only responsibility is to keep the money moving.

So come out to the family-friendly rally Sunday, and see how numerous people and groups feel about being kept out of the decision on how our community will develop, and how the livability of our region will be protected.

Short #Hyjack update -with extra update

Update to the Update – I’m not sure what happened last night. Approximately 25 members showed up for the Hyack Festival Association Special General Meeting, and resolutions regarding society finances passed with simple majority (the Treasurer was not present) and the three resolutions to remove the President, Treasurer and Vice President passed with a greater than 75% majority (none of the three Executive members were present). I don’t know where the society goes from here, but things may hinge on the question of whether the Society Act permits the cancelling of a properly announced and convened Special General Meeting of the members a half-hour before it begins on the whim of the Board.This is especially relevant when removal of Board members is on the agenda of the meeting. As an SGM is the only process available for Board Member removal, is it proper for the Board Members facing removal to cancel said SGM at the last minute? The Hyack drama keeps on giving. 

I would love to write more about this, but this is a busy week full of good news. For the next few nights, I will be volunteering at the NewWestDocFest. Then there will be a Rally on the topic of Ports and Coal at the Quay on Sunday. Have a good week New West! 

The battle for the future of Hyack took another turn today, just before the Special General Meeting that was meant to address the internal conflict. Today 5 Board members, who represent a plurality of the Board, but claim to be unable to exercise that due to interference from three members of the Executive, resigned from the Board.

I have attached a transcript of their resignation letter here, without comment:

October 22, 2013
New Westminster Hyack Festival Association
Mayor & Council, City of New Westminster

With this letter, we the undersigned, resign as Board Members of the New Westminster Hyack Festival Association, effective immediately. Although we believe we have all worked to the best of our abilities as Directors toward maintaining a solid organization and building a promising future, we feel that this now has become an impossible task. The reasons for this include a failed governance model combined with the ineptitude and incompetence of the current President, Treasurer, and Vice President who this summer set the organization on a destructive path with the unjustified dismissal of Hyack’s Executive Director.

This past July, the ED’s employment was terminated for claimed cause by the President, Gavin Palmer, and the Vice President, Alan Wardle with the support of the Treasurer, Gloria Munro, and the former President Elect, Nadine Proulx (since resigned). This action was conducted against the advice of other Board members, without the full Board’s knowledge and without the required Board authority. When this action was finally brought to the Board table for discussion, we as part of a majority of the Board did not support these Directors and censured each of them for the unauthorized dismissal. We then supported a Board decision to engage a preeminent Vancouver law firm to review all facts related to the termination and advise the Board on a way forward. The result of that review was a written determination that Hyack did not have sufficient grounds to dismiss Mr. Smith from his employment for just cause, but instead, ongoing correspondence highlighted the many mistakes in law and action taken by the President, the Vice President and the Treasurer.

While the improper personal actions by these executive Board Members might have been remedied through their resignations, and which was suggested as being the appropriate course of action by our legal counsel and called for by other Directors at the lime, the group refused and instead persisted in pursuit of their self-interest at Hyack’s expense. Although a lawsuit has since been averted, with a legal settlement finalized last week with the ED, very substantial legal and settlement costs were incurred. These three Directors have refused to acknowledge any personal liability for these costs which directly arose out of their personal actions and therefore Hyack is facing a significant non-operating deficit that is now being put forward to the membership for financing through debt.

During this time, Gloria Munro completely failed to fulfill her responsibilities as Treasurer. The financial ineptitude that she tolerated and facilitated resulted in the Board not once in the past three months receiving a report on the financial position of the organization. This included a complete failure to provide an accounting to the Board of the financial impact resulting from the unjustified ED dismissal, the losses in sponsorship revenues and the extra costs from legal fees.

There have been many additional and ongoing examples of executive incompetence, failure to seek or follow Board direction, and projecting false or misleading information to the media and the public. Sadly, the Board meetings degraded to becoming a battleground rather than a time and place to conduct meaningful planning and to direct successful operations. The President,

Vice President, and Treasurer continued to refuse any responsibility for their mistakes and did not once) offer an apology to the Board for their actions.

While Hyack may in the past have been a vibrant, valuable service organization that benefited and contributed to the community spirit of New Westminster, we feel it is no longer that today. We believe that the organization has lost its way, focusing excessive money and energy on exclusive activities outside the City, rather than creating an organization that reflects, includes and celebrates the many ethnic, community and business organizations that make up our City.
We had intended to stay on the Board until at least the Special Meeting of the Membership scheduled for this evening. However this past Friday, the Registered Parliamentarian that the Board engaged to chair the meeting resigned due to the repeated interference and unilateral and illegitimate actions by the President, Gavin Palmer. Since most of the issues at the Special Meeting will be Special Resolutions requiring a 75% majority vote, it is very unlikely that any of these Motions will pass and the status quo will be maintained. We have therefore concluded that there is no benefit to remaining as Directors with the organization.

Our resignations are delivered after much deliberation and with great concern. We fervently fear that if the current President, Vice President, Treasurer, along with a small group of Past Presidents continue to control the present and future direction of the organization, it will be to the detriment of Hyack, the City, and, most importantly, the citizens of New Westminster. We believe that Hyack should be a festivals organisation that celebrates our heritage, our present and our future – IN the City and FOR the City. This is why we originally volunteered our time to serve as Board members.

(signed by Patti Goss, Mariane Kazemir, Stephen Lloyd, Bill Radbourne, and Ron Unger)

As far as I know, the meeting tonight is still a “go”, and the above-signed members, according to the Record report, still intend to be there. One hopes that their new status as Members (as opposed to Board members) will free them to ask the questions to which many of us in the City have wanted answers since the is mess began.

I have to admit, though, my attempts to remain positive and hopeful for a resolution that keeps Hyack as the City’s preeminent festival organization are beginning to wear. We’ll know more tomorrow

Hyack

OK, I’ll wade in.

For anyone paying attention locally, the Hyack Festival Association has been embroiled in some sort of internal-strife shit-show for several months now. I commented a bit on the situation back in August, when the information was scarce, and appropriately kept my comments limited to hoping that things get worked out. After all, Hyack’s volunteer force and their link to the public face of the City are important to the community. They have for 40 years maintained many of the traditions that describe New Westminster, and I hate to see babies tossed out with bathwater.

But the bathwater is getting so deep and murky, it is hard to tell if the baby is still in there.

Since my initial comments in August, I have had discussions with many people in the City about Hyack. I have talked to one current Hyack Board member (notably not one who has been commenting in the media), I have talked to both Bart Slotman and James Crosty (both of whom claim to have been drawn into this public conversation reluctantly). I have talked to Executive Directors for other organizations and business people in the City who work with Hyack, and even to a former Hyack staff member. I have not talked to Douglas Smith (I have still never met the man) or Gavin Palmer (we have not been formally introduced). I have also tried to piece things together based on various media reports, letters to the Editor, and social media conversations. I am hardly “inside” this issue in any way (although I am now a Hyack member – more on that below), but I feel I have done everything I can as an “outsider” to gather info and understand the issue as a concerned citizen.

As every conversation I list above was casual, social, and off-the-record, I am not going to quote anyone or put anyone else on a particular side of an issue. Coming out of the closet about their Hyack opinions is up to them. If they choose to speak up or correct me in the public record, I am happy to be corrected on any point of fact. I am also going to assume that everyone writing to the paper or speaking out about this is being truthful, because I have no reason to assume otherwise.

So with those caveats, here is the gist of the situation, as best I can stitch together. There is a battle going on right now for the heart of Hyack – what it is, what it has been, and what it will be in the future. There are essentially two “camps” within Hyack, and if I can paraphrase their positions:

One group has a “steady-as-she-goes” attitude about Hyack. The organization has deep roots and traditions, and it is by respecting these traditions that they have accumulated assets worth more than $1 Million, and have an army of volunteers ready to fill roles in the established routines to keep the ship floating. They have been successful for 40 years, and will continue to be successful if they keep running things the way they have proven works. Careful evolution is preferable to massive changes. This group includes the current President, two remaining Executive members, and a large contingent of ex-Presidents and former Board Members (the “Plaid Coats”). This group also probably represents a plurality of the paid Members of the society.

A second group thinks Hyack needs to makes changes to get with the times. They see some of the traditions of the Hyack Association as dated, and feel that money and volunteer effort could be better spent on updated or refreshed events. They are concerned about the Hyack’s lack of transparency and apparent inability to broaden their appeal to a more diverse community. They see flagging interest in some Hyack events (i.e. the Easter Car Parade) and recent successes on new events to attract an audience and sponsorship money (i.e. Uptown Live), as evidence that they can broaden their appeal and be a more successful festival organizer to the benefit of the entire City. This group includes the (now-former) Executive Director, and (this is the important part) a slim majority of the current Hyack Board.

The conflict arose when the majority of the Board (the second group) supported some updating of the traditions through a new strategic plan, and the Executive and Plaid Coats (the first group) did not agree with that decision. Best I can tell, from that single disagreement on long-term vision of the organization, a lot of bad decisions were made that got us to our current situation.

What is the current situation? Not good:

  • The organization is currently without an Executive Director- and seems to be burning through them at a rate that hampers long-term planning and relationship building. Now, back when I worked in retail, there was pretty good staff turnover. Low wages and hard work – that’s the reality of retail. But if I had 4 people I hired for the same manager job and they all quit or were fired after only two years, the owner would be looking at me as the problem, not the people I hire. I’m not saying…. I’m just saying.
  • The organization appears to not have a functioning board. If decisions made by a clear majority of the board can be overturned by a minority, or vetoed by a President, then there are serious governance issues that need to be addressed. Not just to make the organization function as intended, but to meet constitutional and legal requirements under the Societies Act.
  • The organization may be headed for a bad day in court. The former Executive Director has all but told the media that there will be legal action over his dismissal. We can assume from this he will be arguing for wrongful dismissal, and some of the untoward comments made in the media about alleged reasons for his dismissal probably bring an aspect of defamation into the conversation. I obviously don’t know if there were grounds for dismissal, but the hasty invitation back and negotiation of terms suggests someone received legal advice and the organization may need to dust off their chequebook and write down a lot of zeroes to make this go away, or risk spending a lot of time paying lawyers to go to court.
  • The organization is having a problem with sponsors. There have been several news reports of large sponsors distancing themselves from the current imbroglio. Some of them may come back if the confidence in the organization returns (although after making Slotman the villain, and calling for a boycott of Royal City Centre, some bridges might be harder to mend…), and I don’t know how widespread this is, but if three major sponsors are publicly announcing their concern, you can bet there are many more quietly stepping back. Continued strife, lack of direction, and potential court battles will do nothing to encourage any of them to come rushing back any time soon.
  • The organization is eating itself by not dealing with the situation. The roots of this problem go back at least to the strategic plan in the spring, and the current situation came to a head in July with the firing of Douglas Smith. We are now in October, and the Hyack President has yet to make a statement about the situation or discuss how it is addressing what may be a mortal wound. The organization was unexpectedly pulled from the agenda for Tuesday’s special meeting at Council to determine festival planning needs and requirements for the coming year. By looking at the report they provided for the meeting (with important numbers missing and typos) – it seems that Hyack is unprepared to take part in that meeting and provide a cohesive vision for the City. Meanwhile, the President, instead of busting his ass getting this report together, mending fences and reaching out to concerned citizens, is down in Leavenworth, Washington taking his spot in the Autumn Leaf Parade representing the Hyack Festival Association between the Distinguished Young Women of Ellensburg and the Martins Allstar Showteam.

First Law of Holes: When you find yourself in one, stop digging.

So where does Hyack go from here? I guess it depends on where you are looking from. In my comments in August, I said I want this organization to exist and be effective. To me, that looks more like this:

The 2013 Uptown Live event- a great compliment to the Hyack Parade.

 And less like this:

The Royal Rosarians of Portland preparing to “knight” the president of Hyack

Much like Douglas Smith stated in his report, I want a Hyack that represents New Westminster in a modern, meaningful way. Events like the Columbia StrEAT Foodtruck Festival, Uptown Live and the very successful rejuvenated Hyack Canada Day Fireworks are better examples of how our City can benefit from Festival funding and the hard work of volunteers. We drew the locals out onto the street to meet and mingle, and we drew people a SkyTrain-ride away into New Westminster to see our businesses, our downtown, our waterfront, and hopefully we put on a good enough face that they will return.

A little Pomp and Ceremony can also be good idea, if it serves to motivate volunteers, bring community together, and increase awareness of the organization and its benefits. Many would doubt, however, what exporting our pomp and ceremony to places like Ellensburg (where!?) Washington does to boost New Westminster’s profile, community spirit, or business connections. This is the case being made by some right now, but there is clearly a fundamental disconnect between the people who criticize these types of activities and those who partake in them. Honestly, I don’t know how this letter argues the case made in the first sentence – to many readers, it argues the exact opposite.

Perhaps the question I have not addressed is – Why do I care? Why should anyone care?

Those who regularly read this blog (Hi Mom!) know I am not the type to stand back and watch when a situation needs fixing, I would rather help, and encourage everyone else to help. That is the reason I had the conversations I did with the people I mentioned above. For the most part, I didn’t necessarily seek them out and corner them on the Hyack situation, but when I did run into them socially or on the street, the Hyack situation came up in conversation. Admitting I didn’t really understand the situation, I tried to get as much information as I could, mostly to separate the rumour and innuendo from the reality.

My first impression was, as I stated in August- this is an important organization in my community that I want to see operate successfully. When faced with the opinions of the “two camps” described above, I found myself agreeing with the later, more “changey” group. With reflection, it seemed obvious that this was my natural viewpoint, because I am not Member, and the traditions and “old way” of doing things were basically invisible to me. I had no frame of reference.

So I joined Hyack, and encouraged people I know to do the same. When there was talk of a September 10 special meeting of Hyack to determine the fate of Douglas Smith and/or the Executive that had him fired, I decided I wanted to join, attend that meeting, and hear the two sides argue their case. I also canvassed some of my social group to do the same, for the sake of everything that Hyack has done for the City, and the potential inherent in the organization. Some of my New West network reacted with surprising vitriol, told me the organization was not worth saving, or didn’t understand why I thought they might care. Others saw where I was coming from, got that the organization was a part of the community, and might be worth saving, if only because of the positive changes that have been seen in the last couple of years.

Then the September meeting was postponed, then cancelled, with no explanation to members or the public. I assumed the parties were working out the details of a settled conclusion and everyone was getting back to work. I could not have been more wrong.

I have not been contacted by Hyack since joining in the first week of September (although they wasted no time cashing my $55 cheque). Frankly, I have no idea when or how they meet, or even how I can get involved. The employee who received my membership forms is apparently no longer with the organization, leaving the same day that Douglas Smith decided to end his short return. Admittedly, the organization has bigger concerns than keeping lil’ ol’ me informed, and I haven’t gone out of my way to seek clarity from them, but as a new Member, I expected some kind of hello. Meanwhile, competing letters to the editor demonstrate very effectively who is in each of the two “camps”. What I do not hear is anyone looking for points of resolution. I also don’t hear anyone talking about a game plan or a way forward. Instead, one of the directors muses about splitting the organization up, while concurrent heart-felt, impassioned defenses of Hyack traditions fail to acknowledge that there may even be a problem.

Love it or hate it, Hyack is a vital part of our community – this is not just about the money taxpayers contribute to the organization (although that does matter), it is about representing the public face of the City. Hyack is quick to point out their efforts are all to promote New Westminster, so what impression of New Westminster are they currently showing? Every person who has staked their future on the success of this City should care about what Hyack represents in this town, and how they do that. For this reason alone, members, sponsors and the community need to know that Hyack is not just burying its head in the sand hoping this blows over, but is taking steps to address the criticisms, manage their structural and governance issues, and find a place in the New Westminster of the 21th Century.

I realize just by writing this blog post, I run the risk of making enemies. That is not my intention. Many will disagree with me about this topic, and some will take it personally. I hope those who do will reach out to me and set me straight, and I will be happy to print their reactions here, unedited. In an absence of certainty about motivations and reasoning, I always appeal to Hanlon’s Razor. I assume everyone involved here has the best interests of Hyack and the City in mind. However, no-one seems to agree on what those best interests are, never mind how to get there. The fact so many community members, even the normally “well informed” ones, are trying to figure out what is happening is not a condemnation of us, it is a condemnation of Hyack for not communicating effectively with its constituents. As a member of the community who wants to believe in Hyack, I am struggling to explain to others why.

Up to now, too much of the media conversation has been about entrenching positions, not about moving forward. Yes, the Hyack Festival Association has a proud 40 year history, but this City and many of its traditions have a history 3 times that long. The City will be able to exist and maintain important traditions without Hyack. There are other organizations, established and burgeoning, that would be happy to step in and take their share of that $140,000 in annual taxpayer support Hyack receives, and use it to promote the City, our business community, and our History. I’m not saying that is the best or most desirable result at this point, but those pulling the strings at Hyack have to keep that in mind.

Therefore, Hyack’s first priority right now needs to be convincing us – the City, the community, and their sponsors, and their members, that they are the best option the City has to promote the public face of New Westminster and bring community events to the Royal City.